Day 102 - Service Design Journal.10

We're behind by one week.

Here's what went wrong.

We ignored the importance of proactively pushing the client to adhere to the project timelines.

We assumed that the client had access to the stakeholders we needed to meet

We did not have a clear risk response plan.

We didn't onboard them to the project management software in a way that would work for them.

I need to reconsider how to visualize risks and communicate them on a semi-agile project.

At least the first blueprint is complete


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