Day 108 - Highlights

September 15, 2019

Kickoff went well.

Little dude got his shots.

Helped one person by answering questions they had about their career options.

Recorded podcast.

Planned for using wise patterns.

Had 2 grams of sugar.

Creative morning in 1 day.

5 stakeholder interviews coming up.

Mom arriving this week inshallah.

Ideation full day workshop on Wednesday.

Day 107 - Service Design Journal.12

September 14, 2019

The presentation is tomorrow. Time flies. In two short weeks we: created 3 hypothetical journey mapsconducted 30 hours of stakeholder interviewsconducted 3 workshopsrefined 3 current state blueprintsclarified 3 current state journey mapsdrew 2 story boards and 3 personascreated a life cycle journeybuilt a limited demonstrable prototypeSo what's the presentation about? It's the kickoff meeting with the ceo and department directors. The idea was to demonstrate what utilizing the service design me...

Day 109 - Take the lead

September 16, 2019

You ever notice slight changes in yourself, at the defining moments? For instance, in a room full of strangers, and as an observer, I was called upon to suddenly present something I was not equipped nor willing to present. There has been poor communication in regards to how the team has expanded. As a result responsibilities are not clearly defined. This resulted in the newest addition to the team making a decision they were not willing to follow through on by taking ownership. They litera...