Day 161 - Learn the business

I sat in on a meeting, where the purpose was one, and the outcome was another.

I didn't feel so underprepared for sometime.

Yes, I was expected to have all the answers.

No, I shouldn't have been expected to, nor was did purpose align with what I was there for.

This is the first time I've felt the acute need for 'designers' to understand the business. Even if the business is that of stakeholders, and even if it is at a level of depth that others don't expect me to know.

I must learn the business, and as a service designer, this must be all business. Not unlike my former role in operational HR.

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